It's easy! Check out our sizing guide or get in touch with us via chatbox or hello@myamichai.com, and our Customer Care team will be happy to help you with the sizing.
Every order will include a certificate of authenticity and care instructions suggested by designers. We curate quality pieces meant to last, so following care instructions will help keep the jewellery in its original shape.
100%. We curate the best of jewellery designers around the globe, and our designers guarantee all items are authentic and handmade by local artisans using best genuine materials.
Your order will be packed in one of our brand boxes and shipped in our recyclable signature box and shipping envelope. Shall you wish to receive the package in a more discreet box, get in touch with us at hello@myamichai.com.
When placing your order, you can check the box under packaging options to include Amichai's paper bag and an optional gift message
Absolutely! We know how tough it is sometimes to choose the best fitting gift among many. We believe with our knowledge of current stock and collection and your insight into your friend's style, we will quickly prepare the most thoughtful gift with a personalised note and a return voucher.
This is determined by your shopping destination, we support EUR, GBP, USD and CZK currencies in which you can browse the products. In the checkout, your order will be charged in EUR at current exchange rate. If your local currency is unavailable, you will view our products in our default EUR currency and your order will be charged at competitive exchange rate.
We accept all major credit and debit cards - Visa, Master, AMEX, JCB, UnionPay, Discover & Diners.
Shipping
Yes, we provide worldwide shipping (excluding Russia). Shipping costs will apply, and will be added at checkout. More about shipping here.
All our deliveries are climate-conscious. Via our shipping partner DHL we are committed to be 100% carbon footprint neutral and therefore with each shipment delivery we try to maximise the usage of green renewable energy as well as planting new trees to offset the impact when renewable energy cannot be utilised due to technical restrictions.
All orders are processed within 1-3 business days unless it is made-to-order or pre-order pieces. Once your order is processed and handed off to our courier partner DHL, you will receive a tracking number via email.
The orders are dispatched withing 1-3 working days, the delivery time is variable per shipping destination:
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. We offer a full refund (excluding delivery costs) on any items returned to us within 14 days of the delivery date. To create a return, contact us at hello@myamichai.com with your order number. All returned pieces must be unworn, undamaged and unused, with all tags attached and in its original packaging.
Yes you can if it is a ring and as long as the returned piece is unworn, undamaged and unused, with all tags attached and in its original packaging.
We accept returns on most of the items, except any of the below:
- Sale / discounted items
- Earrings (due to hygiene)
- Made-to-order pieces
- Gift-cards
It depends on the product. Let us know at hello@myamichai.com what you need and we will do our utmost to help you
